Help Center
Find answers to frequently asked questions about our currency converter
Getting Started
How do I use the currency converter?
Simply enter the amount you want to convert, select your source currency and target currency from the dropdown menus, then click "Convert Currency" to get real-time exchange rates.
What currencies are supported?
We support over 170 currencies including all major world currencies like USD, EUR, GBP, JPY, CAD, AUD, and many more including emerging market currencies.
Is the currency converter free to use?
Yes, our currency converter is completely free to use with no registration required. You can perform unlimited conversions at any time.
Exchange Rates & Data
How often are exchange rates updated?
Our exchange rates are updated every 60 seconds using real-time data from major financial institutions, central banks, and currency markets worldwide.
Where do you get your exchange rate data?
We aggregate data from over 50 sources including the Federal Reserve, European Central Bank, Bank of England, Bank of Japan, interbank networks, and commercial banking institutions.
Are the rates accurate for transactions?
Our rates represent mid-market rates for informational purposes. Actual transaction rates may vary depending on your bank or financial institution and may include fees or spreads.
Technical Questions
Why is the converter not working?
If the converter isn't working, try refreshing the page. Ensure you have a stable internet connection and that JavaScript is enabled in your browser. Clear your browser cache if the problem persists.
Can I use this on mobile devices?
Yes, our currency converter is fully responsive and optimized for mobile devices. It works seamlessly on smartphones and tablets with touch-friendly interfaces.
Do you store my conversion data?
No, we do not store any personal data or conversion history. All conversions are processed in real-time without saving any user information.
Business & Professional Use
Can I use this for business purposes?
Yes, our converter is suitable for business use including pricing, invoicing, and financial planning. However, for critical transactions, we recommend consulting with your financial institution.
Do you offer API access?
Currently, we provide web-based access only. For API or bulk conversion needs, please contact our support team to discuss enterprise solutions.
What about historical exchange rates?
Our converter focuses on real-time rates. For historical data analysis, we recommend consulting financial data providers or central bank archives.
Troubleshooting
The rates seem outdated or incorrect
Refresh the page to get the latest rates. If rates still seem incorrect, check multiple financial sources for comparison. Market volatility can cause rapid rate changes.
I can't find my currency in the list
We support 170+ currencies. If your currency isn't listed, it may be a newer or less commonly traded currency. Contact support to request additional currencies.
The page loads slowly
Slow loading may be due to network conditions or high traffic. Try refreshing the page or checking your internet connection. The site is optimized for fast loading globally.
Still Need Help?
Our support team is here to assist you with any questions or issues.